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    Building 2, No. 10 Yichuang Road, Yiqiao Industrial Zone, Yuhang Street, Yuhang District, Hangzhou City, Zhejiang Province
Contact Us
Frequently Asked Questions
Q
What is your usual delivery time?
A

A: Delivery time around 7-10 working days

Q
Do you support air and sea shipping?
A

A: Yes, we support both air and sea shipping. We have rich export experience and can arrange the most suitable shipping method based on order size, destination, and urgency.

Q
Can you provide adhesives with special features like high tack, low odor, or transparency?
A

A: Yes, we can customize adhesives for high initial tack, low odor, transparency, or other special performance requirements.

Q
How many years of production experience does your factory have?
A

A: We have been specializing in hot melt adhesives since 2005. With almost 20 years of production experience, we provide stable quality and professional solutions for various industries.

Q
What is your monthly production capacity?
A

A: Our factory has a daily output of about 100 tons, with a monthly production capacity of 2,500–3,000 tons.

Q
Is your factory ISO 9001 certified?
A

A: Yes, our factory is ISO 9001 certified, which ensures a strict quality management system throughout production.

Q
How long does it take to deliver customized adhesives?
A

A:Delivery time depends on formulation complexity and order volume, but we strive to provide samples within 3–5 working days and bulk orders within 7–10 working days.

Q
Can customers visit your factory on-site?
A

A: Yes, factory visits are available. If traveling is inconvenient, we can also arrange an online video tour to show you our production lines and facilities.

Q
Do you cooperate with well-known brands?
A

A: We have supplied PSA hot melt adhesives to top companies in packaging, labeling, medical, and automotive industries.

Q
Which countries and regions are your main export markets?
A

A: Our main markets are in South America, North America, the Middle East, Southeast Asia and Europe as well as domestic.